Frequently Asked Questions

We would like to sign up an NDA prior to discussing a sensitive topic. Is this possible?

Yes.

If the question is about the security-related topic - please, refer to JetBrains Trust Center for further guidance.

For any other inquiries - please, reach out to us, and we'll be happy to discuss this in details.

Is it possible to modify the baseline agent, so our custom libraries, software or a specific interpreter version can be pre-installed?

Yes. Refer to Customize or update environment for further guidance.

Datalore agents require too many permissions. Is it possible to run Datalore in a confined environment?

In principle - yes, but the reactive mode and neither the cloud storage connections nor Attached Files will work properly because of the current architectural limitations. We advise to contact our Support to discuss this requirement.

An automated image scanner has identified a vulnerability in one of your images. How this can be addressed?

Refer to CVE assessment and response for more details.

The notebook startup is slow, and the message Initialization may take longer than usual is observed. What can be done?

This message means that the machine is not taken from the pre-warmed pool, but is launched on-demand instead. Consider adjusting the initialPoolSize value of the selected agent configuration. See Configure Agents (Helm) or Configure Agent (Docker) for more information.

I would like to authenticate at my database with my personal SSO credentials, not with a workspace-wide service account. Is this possible?

No. However, we are well aware about the importance of this and already working on lifting this limitation.

There's no Azure Storage Account as a cloud storage option. Can I use it?

Yes. While the whole Storage Account cannot be connected, a part of it can be allocated as an SMB file share. See SMB Azure file shares for more details.

Once the cell is executed, an error "Checkpoint failed" is observed.

This is an error message, indicating that Datalore was not able to take a snapshot of the cell in question. This means that regardless of the reactive mode configuration, this specific cell will be re-evaluated during the next recalculation.

It's also recommended to check the logs (see Troubleshooting for further guidance). One of the reasons for this error could be the incorrectly configured permissions of the agent container. See Runtime for more details.

Can we use visualization libraries with a server-side architecture, like Dash with Datalore?

No. Since Datalore notebooks are running within an isolated environment, there's no option to configure the traffic ingress to the notebook runtime. Thefore, using a server-side app is technically possible, but it won't be accessible over the network.

If the owner of a workspace is leaving the organisation, can the owner of that workspace be changed?

If the owner is not changed, and the owner account is deleted, what happens to the workspace?

While the transfer of the workspace is not supported, the whole workspace can be cloned. See Workspace full clone for further guidance.

If the workspace owner account is deleted prior to the copying of the workspace, the data is irreversably lost.

Once the widget value is changed, does Datalore recalculate only the dependent cells (e.g., the cells to which the modified cell is referenced), or is the whole notebook recalculated?"

If the reactive mode is used, Datalore will recalculate only the modified cell and all of the subsequent cells. Otherwise, the whole notebook will be recalculated from the very beginning.

Is it possible to create multiple reports linked to the same notebook?

No. But we are looking into the options of making this possible.

There is an option to divide notebook contents into the tabs. Is it possible to have the same behaviour in the reports?

No. But we are looking into the options of making this possible.