Support and assistance

Last modified: 22 March 2023

Access online documentation from the IDE

The most important source of information about AppCode is this online help. To access it from AppCode, do one of the following:

  • From the main menu, select Help | Help.

  • Click The Help icon in a dialog or a tool window.

Access documentation offline

  • If you don't have internet access to view the online help, you can use the AppCode Help plugin, which serves the help pages via the built-in web server for offline use.

note

The offline help plugin is updated when a new major version is released. Changes that are added to online help during the release cycle may not be available in the offline help.

Contact support

If you can't find the information you need in the online help, you can contact the JetBrains support team.

  • Browse the AppCode Knowledge Base.

  • From the main menu, select Help | Contact Support to create a direct request for the support team.

Report bugs

If you encounter a bug or would like to suggest a new feature, use the AppCode issue tracker.

  • From the main menu, select Help | Submit a Bug Report.

Before submitting, it is a good idea to search the issue tracker for similar reports and feature requests to avoid duplicates. If you find a similar ticket, you can add a comment to it or vote for it to bring more attention of the development team.

note

You can copy a message in the status bar to the clipboard and paste it when you search for solutions to some problems or add it to your issue in the AppCode issue tracker. Right-click the status bar and select Copy.

If you need to attach the AppCode log file, locate it using the Help | Show Log in Finder item of the main menu.

Share feedback

You can use the feedback form to tell us what you like or don't like about JetBrains products.

  • From the main menu, select Help | Submit Feedback.

Learn more

There are several ways to learn more about AppCode:

  • Tips of the day show up every time you start AppCode and provide useful hints. To suppress them, you can select the Don't show tips on startup checkbox.

    To open the Tip of the Day dialog, select Help | Tip of the Day from the main menu.

  • The Productivity Guide displays a list of useful features with statistics and tips.

    To open it, select Help | My Productivity from the main menu.

    To discover new features, sort the list by group and note rarely used features in the same group as the ones you use more frequently. Click the feature to see its usage description.

  • The IDE Features Trainer is a tool for learning the most common and useful actions. It is a sequence of lessons that interactively guide new users through the shortcuts with real-world examples.

    To use it, select Help | Learn IDE Features from the main menu.

See also

External Links