License Vault Help

Upgrading

This section provides detailed instructions on how to upgrade your License Vault to the commercial plan of your choice.

If you're still in doubt about which plan to choose, you may first want to refer to Choosing the right plan. You can also check out the Plans overview for more information about the features provided with each one.

Upgrade to Enterprise Floating

To upgrade to the Enterprise Floating plan, please contact our Sales team by following these steps:

  1. Go to the License Vault settings page.

  2. Click Review upgrade options.

    You can find the button here if your trial is still active:

    The button to review upgrade options on the License Vault settings page during the trial period

    Or here if it has expired:

    The button to review upgrade options on the License Vault settings page after the of the trial period
  3. Under Enterprise Floating, click Contact sales and drop us an email.

    The button to contact sales on the License Vault settings page

    A Sales representative will help you tailor the plan to your team’s needs. You can expect them to ask the following questions:

    • How many licenses are you planning to distribute with License Vault? Which products are they for?

    • Would you like to enable True-Up for any of your products? You can enable it for any IDEs or .NET tools for which you have 10 or more licenses in your License Vault.

      If you're planning to use True-Up, you can also request to customize the following settings:

    • How often would you like to be billed for License Vault? You can choose between monthly and quarterly billing. The same billing period applies for surcharge and True-Up fees.

Upgrade to Organization True-Up

You can upgrade to the Organization True-Up plan directly from your JetBrains Account.

  1. Go to the License Vault settings page.

  2. Click Review upgrade options.

    You can find the button here if your trial is still active:

    The button to review upgrade options on the License Vault settings page during the trial period

    Or here if it has expired:

    The button to review upgrade options on the License Vault settings page after the of the trial period
  3. Under Organization True-Up, click Continue with this plan.

    The button to upgrade to the Organization True-Up plan on the License Vault settings page
  4. If you already have enough licenses in your License Vault to meet the requirements for the Organization True-Up plan, click Next step and skip straight to step 6 of these instructions.

    If the Next step button is grayed out, you don't have enough licenses and you'll need to add more before you can continue. Click Select licenses to do so.

    The button to select licenses to add to License Vault
  5. Select the licenses you want to distribute with License Vault, making sure you meet the requirements.

    Once you've selected all of the licenses you want to transfer to License Vault, click Apply selection.

    The license selection view

    Once you've added enough licenses, the Next step button on the previous screen will become available. Click it to proceed.

    The Next step button on the License Vault upgrade page
  6. Specify your payment details. We'll use this payment method at the end of each billing period to charge you for any True-Up licenses you use. You will not be charged if you only use your prepaid licenses.

    You can use a saved payment method or add a new one.

    The payment method step in the License Vault upgrading process
  7. Congratulations! You've successfully upgraded to Organization True-Up. This change will be reflected on your License Vault settings page.

    The new plan shown on the License Vault settings page
Last modified: 31 October 2023