Code of Conduct and guidelines for Fleet Slack

How to behave

• Participate in an authentic and active way. In doing so, you contribute to the health and longevity of this community.

• Exercise consideration, respect and empathy in your speech and actions. Remember, we have all been through different stages of learning when adopting technologies.

• Refrain from demeaning, discriminatory, or harassing behavior and speech.

• Disagreements on things are fine, argumentative behaviour or trolling are not.

How not to behave

• Do not perform threats of violence or use violent language directed against another person.

• Do not make jokes of sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory nature, or use language of this nature.

• Do not post or display sexually explicit or violent material.

• Do not post or threaten to post other people’s personally identifying information ("doxing").

• Do not make personal insults, particularly those related to gender, sexual orientation, race, religion, or disability.

• Do not engage in sexual attention. This includes, sexualized comments or jokes and sexual advances.

• Do not advocate for, or encourage, any of the above behavior.

How to report issues

If someone is acting inappropriately or violating this Code of Conduct in any shape or form, and they are not receptive to your feedback or you prefer not to confront them, please get in touch with one of the Administrators (for example, @ekaterina.prigara).

Basic Usage Guidelines

The influx of messages per day and the numerous channels can lead to a lot of noise and little value in the long run. If we all follow a set of guidelines, it can help make things more useful and bearable for everyone.

• Remember this is a Slack team for JetBrains Fleet. If you have generic questions that are about a technology (which may or may not be used with JetBrains Fleet), maybe it’s better to use another forum, such as StackOverflow.

• For bug reports, we recommend submitting an issue in YouTrack. Questions about using Fleet and its configuration are welcome both in Slack and YouTrack. You can ask and share whatever bothers you, and we'll see if something can be done about it.

• Find the right channel to ask your question. There are channels for pretty much every topic. For a list of several primary channels, see below.

• When you ask a question, be patient. Don’t repeat it. Or at least not immediately.

• Use English whenever you ask or answer a question.

• Do not ping or mention someone directly to get your questions answered, especially project owners, whether the project is JetBrains Fleet or other, unless they specifically indicate that you can.

• Don't split messages into multiple ones. Ask it all in a single message.

• Use code blocks. Don’t paste code as plain text. If the code you are pasting is longer than a few lines, use Code or text snippet available from + menu next to message input. Only first few lines will be displayed to all users and people interested in the code can expand your code to look into details.

• While it's polite to say “Hi” or “I have a question” before asking something, it doesn't scale and leads to noise. You can say hello in the same message you ask the question if you like.

• Using threads is not required, but do take into account that it does allow people to more easily follow conversations, especially those jumping in late.

• Use reactions to show gratitude as opposed to a message. It reduces the noise and gets the message across.

• Don’t use reactions to tell people they’re in the wrong place or asking the wrong question. If they’re on the wrong channel, point them to the right one. If their question is badly worded, help them correct it. Have empathy.

• Take into account cultural differences. As they say, what the British say isn’t what the British mean. Remember this both as the receiver and producer of messages.

• Don’t create integrations with Slack. Given this is running on the free tier, the number is limited and thus it won’t be approved.

• @channel, @here and other forms of notifications are disabled, even if you own a channel (unfortunately Slack doesn’t allow fine-grained permissions)

• Use the #general channel if you’re unsure about how to do something.

Common channels

This is a list of some of the most popular channels as well as a sample of the types of channels available.

• #general. Everything related to Fleet – feedback, questions, feature requests, and so on.

• #troubleshooting. Get in touch with the dev team in case you have a problem with Fleet.

• #random. For random things not necessarily related to Fleet.

Copyright

This Code of Conduct is distributed under a Creative Commons Attribution-ShareAlike license. Portions of text are derived from the Citizen Code of Conduct.