Datalore 2024.4 Help

Use Datalore credits

Datalore credits is the special currency used to pay for our CPU and GPU machines. You also use Datalore credits to pay for on-demand machines. There are 4 ways you can get Datalore credits:

  • Paid Cloud plan subscription: Datalore Cloud users get 6 free Datalore credits every month, the unused part of which expires at the end of the month. To upgrade to Cloud, refer to this topic.

  • Purchase: You can add Datalore credits via JetBrains Store. Find more details in Purchase Datalore credits. These credits do not expire at the end of the month.

  • Gifts: Datalore credits can be issued to a user as gift codes. Find more details in Activate extra Datalore credits. These credits do not expire at the end of the month.

You can view the details of your balance in Account settings | Billing. Find more details in this topic.

Purchase Datalore credits

Besides the Datalore credits granted under the Cloud plan or gifted, you can buy more credits via JetBrains Store.

  1. Click the avatar icon in the upper right corner of the screen and select the Billing option.

  2. On the Billing tab, click Top up credits located under Credit status.

    Top up credits
  3. In the eStore Order Checkout dialog, do the following:

    1. Specify the number of Datalore credits in the Quantity field.

    2. (Optional) To apply a discount code, click Have a discount code, provide the code, and click the APPLY DISCOUNT button.

    3. Provide your personal information by filling in the respective fields under Licensee information.

    4. Select a payment method and proceed with the payment accordingly.

    5. Select the checkbox to consent to the purchase and service terms.

    6. Click the ORDER AND PAY button to place the order.

Activate extra Datalore credits

On occasions of filing a complaint or reporting a bug, you can get gift codes from the Datalore team granting you extra Datalore credits. To redeem a gift code, perform the following procedure.

  1. Click the avatar in the upper right corner of your screen and select Billing.

  2. Scroll the Billing tab to the bottom.

  3. Under Redeem gift code, provide the code in the input field.

  4. Click the Redeem code button.

Redeeming gift codes

Manage low balance alerts

Manage low balance so that you get notifications when you are running out of Datalore credits. These notifications are shown:

  • to Cloud plan users only

  • to the notebook owner

  • to members of the notebook owner's team

To set up the limit of Datalore credits that triggers low balance alerts, do the following:

  1. Click the avatar in the upper right corner of your screen and select Billing.

  2. Under Credit status, click Low balance alerts. This will open the dialog of the same title.

  3. In the Low balance alerts dialog, specify the limit of Datalore credits that triggers notifications.

  4. Select the checkbox below if you want to be notified via email too.

  5. To save the new alert settings and close the dialog, click the Save button.

Last modified: 10 October 2024