JetBrains AI Help

AI Service License

License

You can acquire a license to access JetBrains AI Service at the JetBrains AI Service website. Before acquiring the license, you can sign up for a limited trial (available only for users with commercial and personal paid IDE licenses). The license or your free trial will be linked to your JetBrains Account.

If you need any help regarding your license, you can contact our support team.

Subscription plan

JetBrains AI Service is a subscription service that you can purchase separately. There are several subscription plans:

Subscription plan

What is included

Trial

All AI features from the Pro plan with limitations on time and usage volume

Trial lasts 7 days and is available to users with paid IDE licenses

AI Pro

AI Assistant

Grazie Pro

Grazie Browser Extension

AI Enterprise

All AI features from the Pro plan

User access management

Ability to connect own approved corporate LLM service providers to infrastructure

Usage volume

During usage of AI Assistant, you may encounter the following error message:

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Since JetBrains AI Service uses different providers and models, the quota calculation is not determined by a fixed number of user requests. Instead, it is assessed based on several factors. The most significant factor is the number of tokens used during the interactions. The token usage can vary greatly depending on the complexity, length, nature of the requests, and the current context size.

As a result, instead of having a strict limit, the quota is dynamically evaluated to ensure fair access and optimal performance for all users. The quota limit was determined to allow continual service for regular (non-automated) usage. Reaching the quota limit is still possible in the case of very active usage.

The usage quota is reset every week. The weekly period is calculated starting from the day AI Assistant subscription was activated for the first time.

FAQ

What to do in case the usage limit is reached?

If your usage quota limit has been reached for the current week, please contact JetBrains support via the link ‘Contact Support’ in the out-of-volume notification.

Support will extend your usage quota as soon as possible.

How to reduce the usage consumption to avoid hitting the weekly usage limit?

Using a single chat instance for all questions can result in exponential growth of the context being sent to the LLM model. This results in unnecessary consumption of tokens and potentially in the weekly limit being reached.

To reduce the token consumption and potentially avoid reaching the weekly limit it is advised to use a new chat for each new topic or task.

However, it doesn't mean you should re-create the same context (use a new chat instance) every time you need to ask a follow-up question. It is to separate unrelated topics, tasks and conversations in different chat instances.

What is my current weekly usage?

Unfortunately, it is not possible to track the quota usage in the IDE UI. For now, you can ask for the current quota usage of your account by submitting a support request.

Last modified: 09 July 2024